Transportation Dispatcher: On-Time Route Coordinator

First Student; Village of Shoreham (NY); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Dental & vision benefits

Paid training

Career advancement opportunities

Team-oriented environment

Job summary

First Student in Shoreham, NY is seeking a Dispatcher to coordinate daily transportation operations, ensuring safe, efficient, and on-time service. You will communicate with drivers, monitor routes, respond to service disruptions, and maintain accurate dispatch logs.

A high school diploma is required, and relevant dispatch or logistics experience is preferred. This role offers hourly pay of $29.50, benefits, paid training, and opportunities for career advancement in a supportive team

Qualifications

• High school diploma or equivalent required.
• Preferred experience in dispatching, transportation, logistics, or related operations.
• Strong verbal communication and customer service skills.
• Ability to multitask, prioritize, and stay calm under pressure.
• Experience using radio communication systems and computer applications.
• Strong organizational skills and attention to detail.
• Knowledge of passenger transportation or route scheduling systems preferred.

Responsibilities

• Coordinate daily driver assignments, vehicle dispatching, and route coverage.
• Monitor routes and schedules to ensure safe and on-time transportation.
• Communicate with drivers and other personnel using radio, telephone, and dispatch systems.
• Respond to service delays, driver call-outs, vehicle breakdowns, and other operational issues.
• Maintain accurate dispatch logs, driver attendance records, and operational documentation.
• Coordinate with maintenance teams regarding vehicle availability and service needs.
• Assist with scheduling adjustments and operational coverage.
• Respond professionally to customer inquiries and service concerns.
• Support compliance with company policies, safety standards, and applicable transportation regulations.
• Perform additional duties as assigned.

Skills

Dispatching experience

Transportation operations

Customer service

Multitasking

Radio communications

Organizational skills

Route scheduling knowledge

Education

High school diploma or equivalent

Tools

Radio systems

Job description

First Student in Shoreham, NY is seeking a Dispatcher to coordinate daily transportation operations, ensuring safe, efficient, and on-time service. You will communicate with drivers, monitor routes, respond to service disruptions, and maintain accurate dispatch logs.

A high school diploma is required, and relevant dispatch or logistics experience is preferred. This role offers hourly pay of $29.50, benefits, paid training, and opportunities for career advancement in a supportive team