Bus Dispatch Coordinator – On-Time Routes (Mon-Fri 6am-3pm)

First Student, Inc.; City of Poughkeepsie (NY); Vor Ort; USD 43.000 - 47.000; Vollzeit

Benefits dieser Stelle

Medical

Dental

Vision

401K match

Paid time off

Holiday pay

Career growth

Zusammenfassung

First Student, Inc. in Poughkeepsie, NY is hiring a Dispatcher to oversee bus routes, ensure on-time performance, and support drivers. This full-time role runs Monday–Friday, 6:00am–3:00pm, with starting pay of $31.00 per hour and full benefits.

The Dispatcher will manage scheduling, handle high-volume calls, and liaise with our major contracted customers while adhering to safety and customer-service standards. English proficiency required and DOT regulations apply.

Qualifikationen

• 3-5 years' experience in dispatch or terminal operations.
• High school diploma or equivalent.
• Basic knowledge of radio dispatch equipment.
• Excellent communication and customer service skills.
• Ability to deliver under time constraints and deadlines.
• Previous terminal operations, dispatch, or driver experience.
• Computer literate.
• Ability to obtain company-paid CDL.
• Subject to DOT drug testing per 49 CFR Part 40.

Aufgaben

• Oversees all routes and scheduling of buses.
• Counsels and coaches drivers and monitors.
• Handles heavy phone and radio traffic.
• Takes scheduling and driver complaints and reports to Operations Supervisor/Contract Manager.
• Serves as primary liaison with major contracted customers.
• May handle charter reservations, billing, or driver payroll.
• Provides solutions to drop-off and pick-up problems.
• Handles back-up driver duties or miscellaneous clerical tasks as needed.
• Completes special projects.
• Assists with day-to-day operations supervision.

Kenntnisse

Route scheduling

Communication

Customer service

Time management

Driver coaching

Phone/radio traffic

DOT compliance

Computer literacy

Ausbildung

High school diploma or equivalent

Tools

Radio dispatch equipment

Jobbeschreibung

First Student, Inc. in Poughkeepsie, NY is hiring a Dispatcher to oversee bus routes, ensure on-time performance, and support drivers. This full-time role runs Monday–Friday, 6:00am–3:00pm, with starting pay of $31.00 per hour and full benefits.

The Dispatcher will manage scheduling, handle high-volume calls, and liaise with our major contracted customers while adhering to safety and customer-service standards. English proficiency required and DOT regulations apply.