Transit Dispatcher: On-Time Ops & Safety Champion

First Student; New York (NY); Presencial; USD 23.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental benefits

Vision benefits

Paid training

Career advancement

Team environment

Descripción de la vacante

First Student in New York seeks a Dispatcher to coordinate daily driver assignments, route coverage, and communication with drivers. You will monitor schedules, handle service disruptions, and ensure safe, timely transportation for students and communities.

The role requires a high school diploma, strong verbal and customer service skills, the ability to multitask, and experience with radio systems or dispatch software.

Formación

• High school diploma or equivalent required.
• Previous dispatching, transportation, logistics, or related operations experience preferred.
• Strong verbal communication and customer service skills.
• Ability to multitask, prioritize responsibilities, and remain calm under pressure.
• Experience using radio communication systems and computer applications.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a fast-paced transportation environment.
• Knowledge of passenger transportation or route scheduling systems preferred.

Responsabilidades

• Coordinate daily driver assignments, vehicle dispatching, and route coverage.
• Monitor routes and schedules to ensure safe and on-time transportation.
• Communicate with drivers and other personnel using radio, telephone, and dispatch systems.
• Respond to service delays, driver call-outs, vehicle breakdowns, and other operational issues.
• Maintain accurate dispatch logs, driver attendance records, and operational documentation.
• Coordinate with maintenance teams regarding vehicle availability and service needs.
• Assist with scheduling adjustments and operational coverage.
• Respond professionally to customer inquiries and service concerns.
• Support compliance with company policies, safety standards, and applicable transportation regulations.
• Perform additional duties as assigned.

Conocimientos

Verbal communication

Customer service

Multitasking

Attention to detail

Educación

High school diploma or equivalent

Descripción del empleo

First Student in New York seeks a Dispatcher to coordinate daily driver assignments, route coverage, and communication with drivers. You will monitor schedules, handle service disruptions, and ensure safe, timely transportation for students and communities.

The role requires a high school diploma, strong verbal and customer service skills, the ability to multitask, and experience with radio systems or dispatch software.