Transit Dispatcher – Fast-Paced Route Coordination

First Student, Inc.; Rocky Point (NY); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid training

Career advancement opportunities

Team-oriented work environment

Opportunity to impact the community

Job summary

First Student in Shoreham, NY is seeking a Dispatcher to coordinate daily transportation operations, communicate with drivers, monitor routes, and respond to service disruptions. The role emphasizes safety, timeliness, and customer service in a fast-paced environment.

The position offers $29.50 per hour, comprehensive benefits, paid training, and opportunities for career advancement within a team-focused setting.

Qualifications

• High school diploma or equivalent.
• Dispatching, transportation, logistics experience preferred.
• Strong verbal communication and customer service skills.

Responsibilities

• Coordinate daily driver assignments, vehicle dispatching, and route coverage.
• Monitor routes and schedules to ensure safe and on-time transportation.
• Communicate with drivers and other personnel using radio, telephone, and dispatch systems.
• Respond to service delays, driver call-outs, vehicle breakdowns, and other operational issues.
• Maintain dispatch logs, driver attendance records, and operational documentation.
• Coordinate with maintenance teams regarding vehicle availability and service needs.
• Assist with scheduling adjustments and operational coverage.
• Respond professionally to customer inquiries and service concerns.
• Support compliance with company policies, safety standards, and transportation regulations.

Skills

Verbal communication

Customer service

Multitasking

Organizational skills

Under pressure

Education

High school diploma or equivalent

Tools

Radio systems

Computer applications

Job description

First Student in Shoreham, NY is seeking a Dispatcher to coordinate daily transportation operations, communicate with drivers, monitor routes, and respond to service disruptions. The role emphasizes safety, timeliness, and customer service in a fast-paced environment.

The position offers $29.50 per hour, comprehensive benefits, paid training, and opportunities for career advancement within a team-focused setting.