Bus Dispatch Coordinator - On-Time Routes & Safety

First Student, Inc.; City of Binghamton (NY); Sur place; USD 34 000 - 39 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision

401K matching

Paid time off

Holiday pay

Year-round employment

Résumé du poste

First Student in Binghamton, NY is hiring a Dispatcher to manage bus routes, schedules, and driver performance. You will ensure on-time service and act as the main communication link with major customers, while handling calls and coordinating resources.

Starting pay is $25.00–$28.00 per hour, with full-time hours Monday–Friday 6:00am–3:00pm. The role requires 3–5 years of experience, strong communication, and DOT compliance. Health benefits and retirement plans are available.

Qualifications

• 3-5 years of experience in dispatching or related role.
• High school diploma or equivalent is required.
• Basic knowledge of radio dispatch equipment.
• Excellent communication and customer service skills.
• Ability to meet deadlines and work under time constraints.
• Experience in terminal operations, dispatch, or driver roles is preferred.
• Computer literate and proficient with basic office software.
• Ability to obtain company paid CDL.
• Subject to DOT drug testing per 49 CFR Part 40.

Responsabilités

• Oversees all routes and scheduling of buses.
• Counsels and coaches drivers and monitors.
• Handles heavy phone and radio traffic.
• Takes scheduling and driver complaints, reports to Operations Supervisor/Contract Manager.
• Acts as primary liaison with major contracted customers.
• May handle charter reservations, billing or driver payroll.
• Provides solutions to drop-off and pickup problems.
• Back-up driver duties or other clerical tasks as needed.
• Completes assignment of special projects.
• Assists with day-to-day operations supervision.

Connaissances

Communication

Customer service

Computer literacy

CDL qualification

Formation

High school diploma or equivalent

Outils

Radio dispatch equipment

Description du poste

First Student in Binghamton, NY is hiring a Dispatcher to manage bus routes, schedules, and driver performance. You will ensure on-time service and act as the main communication link with major customers, while handling calls and coordinating resources.

Starting pay is $25.00–$28.00 per hour, with full-time hours Monday–Friday 6:00am–3:00pm. The role requires 3–5 years of experience, strong communication, and DOT compliance. Health benefits and retirement plans are available.