Transportation Dispatch Lead - On-Time Bus Coordination

FIRST MANAGEMENT SERVICES LLC; Richmond (VA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company contribution

Paid time off and paid holidays

Company-paid life insurance

Competitive pay

Job summary

First Student is hiring a Transportation Dispatcher in Virginia. The role focuses on dispatching buses, ensuring on-time routes, and guiding drivers and monitors to safe, reliable service.

The position requires 3-5 years of dispatch or operations experience, a high school diploma or equivalent, and strong communication skills. The pay rate is $22.00 per hour with benefits including health/dental/vision, 401(k), PTO and paid holidays, and life insurance.

Qualifications

• 3-5 years experience in dispatch or operations.
• High school diploma or equivalent.
• Basic knowledge of radio dispatch equipment.
• Excellent communication and customer service skills.
• Ability to deliver under time constraints and deadlines.
• Previous terminal operations, dispatch, or driver experience.
• Computer literate.

Responsibilities

• Oversees all routes and scheduling of buses.
• Counsels and coaches drivers and monitors.
• Handles heavy phone and radio traffic.
• Takes scheduling and driver complaints; reports to Operations Supervisor/Contract Manager.
• Serves as primary communication liaison with major contracted customer.
• May handle charter reservations, billing, or driver payroll.
• Provides solutions to drop-off and pick-up problems.
• Handle back-up driver duties or perform miscellaneous clerical duties as needed.
• Completes assignment of special projects.
• Assists with supervision of day-to-day operations.

Skills

Dispatch experience

Communication skills

Time-management

Education

High school diploma or equivalent

Tools

Radio dispatch equipment

Computer literate

Job description

First Student is hiring a Transportation Dispatcher in Virginia. The role focuses on dispatching buses, ensuring on-time routes, and guiding drivers and monitors to safe, reliable service.

The position requires 3-5 years of dispatch or operations experience, a high school diploma or equivalent, and strong communication skills. The pay rate is $22.00 per hour with benefits including health/dental/vision, 401(k), PTO and paid holidays, and life insurance.