Fleet Dispatcher: On-Time Routes & Driver Coaching

First Student, Inc.; DeKalb (IL); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Career advancement opportunities

Stable schedule

Job summary

First Student, Inc. is hiring a Dispatcher to manage bus routes, dispatch on-time performance, and counsel drivers on safety and service quality. The role operates Monday through Friday with a schedule from early morning to afternoon.

Ideal candidates bring 3–5 years in dispatch or related fields, a high school diploma, and solid communication skills. DOT testing applies; familiarity with radio dispatch is a plus. Join a nationwide leader in student transportation with strong career growth.

Qualifications

• 3–5 years of dispatch or operations experience.
• High school diploma or equivalent.
• Basic knowledge of radio dispatch equipment.
• Excellent communication and customer service skills.
• Ability to perform under tight deadlines.
• Previous terminal operations, dispatch, or driver experience.
• Computer literate with standard office software.
• Subject to DOT drug testing per regulations.

Responsibilities

• Oversees routes and scheduling of buses.
• Counsels and coaches drivers and monitors.
• Handles heavy phone and radio traffic.
• Reports scheduling issues to Operations Supervisor/Contract Manager.
• Acts as liaison with major contracted customer.
• May handle charter reservations, billing, or driver payroll.
• Provides solutions to drop-off and pick-up problems.
• Performs back-up driver duties or clerical tasks as needed.
• Completes special projects.
• Assists with day-to-day supervision of operations.

Skills

Experience 3-5 yrs

High School Diploma

Radio Dispatch Basics

Communication Skills

Time Management

Terminal/Driver Experience

Computer Literate

DOT Drug Testing

Job description

First Student, Inc. is hiring a Dispatcher to manage bus routes, dispatch on-time performance, and counsel drivers on safety and service quality. The role operates Monday through Friday with a schedule from early morning to afternoon.

Ideal candidates bring 3–5 years in dispatch or related fields, a high school diploma, and solid communication skills. DOT testing applies; familiarity with radio dispatch is a plus. Join a nationwide leader in student transportation with strong career growth.