Transit Operations Supervisor & Scheduler

RTD; Denver (CO); On-site; USD 65,000 - 92,000; Full time

Job summary

RTD is seeking a Supervisor, Transit Operations in Denver to oversee daily staffing and vehicle coverage across bus, rail, and paratransit services. You will supervise Operators, balance schedules, monitor hours, and coordinate with operations and unions to prevent service interruptions.

This role requires strong data analysis, reporting, and compliance with safety standards and collective bargaining agreements.

Qualifications

• High school diploma or equivalent.
• Minimum one year in transit operations, maintenance, schedule making, or a related support function. Must possess a valid driver’s license.
• Must have a valid Colorado driver's license or the ability to obtain one within 30 days of hire. No DUI, DWI, or Reckless Driving violations in the past 5 years.
• Ability to obtain Light Rail Vehicle Operator certification within 90 days of hire and maintain certification.

Responsibilities

• Supervise Operators by providing direction, training, coaching, performance feedback, and equitable treatment while maintaining a positive and respectful work environment.
• Conduct fit‑for‑duty observations and ensure Operator compliance with all operating rules, policies, procedures, work instructions, and federal regulations.
• Monitor daily operations, identify service‑related issues (schedules, routes, detours, reliability, safety hazards), and implement or recommend solutions.
• Oversee daily pullout, workforce utilization, vehicle assignments, extra board operations, and scheduling to ensure all service is covered and on time.
• Manage assignments, Hours of Service compliance, leave tracking, and timekeeping accuracy; prepare payroll‑related documentation and conduct regular audits.
• Support workforce bid processes, change‑day activities, and special programs or projects through effective coordination and problem‑solving.
• Coordinate special services, bus bridges, emergency operations, drug screens, and other service disruptions; assign open work in accordance with collective bargaining agreements.
• Produce and maintain operational materials such as detours, reroutes, schedules, route maps, work assignments, yard moves, and incident kits; issue and collect Operator equipment.
• Prepare technical reports, operational updates, and documentation; manage records, databases, dispatch communications, and customer/Operator inquiries.
• Foster cross‑functional collaboration, participate in committees and working groups, and support employee recognition and service unit events.
• Maintain clean, organized dispatch areas and represent the department professionally.
• Perform duties across multiple modes (bus, commuter rail, light rail, paratransit) as needed based on business requirements and career development.

Skills

Transit operations knowledge

Communication skills

Microsoft Office

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

RTD is seeking a Supervisor, Transit Operations in Denver to oversee daily staffing and vehicle coverage across bus, rail, and paratransit services. You will supervise Operators, balance schedules, monitor hours, and coordinate with operations and unions to prevent service interruptions.

This role requires strong data analysis, reporting, and compliance with safety standards and collective bargaining agreements.