Transit Dispatcher: On-Time Routing & Support

North America Central School Bus; Palatine (IL); On-site; USD 42,000 - 66,000; Full time

Job summary

North America Central School Bus is seeking a Dispatcher to coordinate daily routing and scheduling, dispatch buses, and support drivers and monitors while serving as a primary communication link with customers. The ideal candidate will handle high-volume calls, manage multiple priorities, and ensure safety and regulatory compliance.

Experience in transportation, strong customer service, and proficiency with MS Office are essential; CDL is preferred.

Qualifications

• Minimum of 3 years' experience in transportation or logistics.
• Strong customer service and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficient in MS Office and related office applications.
• Ability to learn transportation software and use office equipment.

Responsibilities

• Coordinate daily routing and scheduling for on-time service.
• Dispatch buses and provide route information to drivers.
• Monitor performance and address operational issues.
• Handle high-volume phone and radio communications.
• Support drivers and monitors and assist with payroll and scheduling tasks.

Skills

Multitasking

Customer Service

Communication

MS Office

Transportation software

Scheduling

Education

High school diploma

CDL (preferred)

Tools

Transportation software

MS Office

Job description

North America Central School Bus is seeking a Dispatcher to coordinate daily routing and scheduling, dispatch buses, and support drivers and monitors while serving as a primary communication link with customers. The ideal candidate will handle high-volume calls, manage multiple priorities, and ensure safety and regulatory compliance.

Experience in transportation, strong customer service, and proficiency with MS Office are essential; CDL is preferred.