Transfer Services Student Ambassador - Roxbury Community College

Roxbury Community College; Boston (MA); On-site; USD 21,000 - 26,000; Part time

Job summary

Roxbury Community College is seeking a part-time Transfer Services Student Ambassador to support the Coordinator of Transfer Affairs & Articulation Services on daily transfer operations.

The role focuses on events, data review, content development, and outreach while building skills in higher education, customer service, and professional administration. Strong communication and organizational abilities are essential.

Qualifications

• Currently enrolled RCC student for the 2026-2027 academic year.
• Must have an active Federal Work-Study award and remaining eligibility.
• Maintain SAP per institutional and financial-aid requirements.
• Complete required student-employment and payroll documentation before starting.

Responsibilities

• Greet students and provide approved information about Transfer Services programs, events, and resources.
• Assist with organizing published transfer materials, articulation resources, contact lists, and event information.
• Support transfer fairs and workshops through setup, registration, check-in, materials, and attendance tracking.
• Perform routine research and data entry using publicly available or staff-approved sources.
• Assist with approved outreach and reminder communications.
• Do not interpret transfer-credit decisions or provide official transfer advising.

Skills

FWS eligible

Student engagement

Communication skills

Research skills

Time management

Job description

Roxbury Community College (RCC) is a public institution of higher education offering associate degrees, certificate programs and lifelong learning opportunities to the Greater Boston community. The Department of Education recognized RCC as a Predominantly Black Institution (PBI) and as one of the top 100 community colleges in the country for student outcomes through the Postsecondary Success Recognition Program, making it the only community college in Massachusetts with these designations.

RCC offers 24 associate degree programs, 6 credit-based certificate programs, 13 non-credit professional certification programs, 30+ lifelong learning and fitness classes, and customized incumbent worker training programs. The college hosts hundreds of civic and community events at the Reggie Lewis Track and Athletic Center each year. RCC is committed to providing all learners with the academic and non-academic support required for degree completion and long-term success.

Roxbury Community College is guided by our six core values of Accountability, Equity, Excellence, Honesty, Integrity, and Respect. RCC is also an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act requires all institutes of higher education to disclose campus policy statements and crime statistics. Our annual report is available at https://www.rcc.mass.edu/explore/public-safety/index.html .

Job Description:

Developmental Focus: Apply & Contribute

Primary Economic Mobility Pathway: Pathway 6 - Liberal Arts, Communications & Creative Industries

Secondary Economic Mobility Pathway: Pathway 3 - Business, Entrepreneurship & Professional Services

Location: On Campus

Number of Positions: 1

Recommended Hours: Mondays, Tuesdays, and part-time Wednesdays; based on academic commitments and department needs

Maximum Hours: 18.5 hours per week

Expected Start Date: September 15, 2026

Supervisor: Evan Desatnick, Coordinator of Transfer Affairs & Articulation Services

Position Summary

The Transfer Services Student Ambassador is an intermediate-level student employment position that supports the Coordinator of Transfer Affairs & Articulation Services with daily and long-term transfer operations. The student assists with transfer events, database review, research, content development, and operational support while building skills in higher education, customer service, research, communications, technology, event coordination, and professional administration.

• Greet students and provide approved information about Transfer Services programs, events, and resources.
• Assist with organizing published transfer materials, articulation resources, contact lists, and event information.
• Support transfer fairs and workshops through setup, registration, check-in, materials, and attendance tracking.
• Perform routine research and data entry using publicly available or staff-approved sources for supervisor review.
• Assist with approved outreach and reminder communications.
• Do not interpret transfer-credit decisions, guarantee transferability, approve equivalencies, or provide official transfer advising.

Requirements:

• Currently enrolled at Roxbury Community College for the 2026-2027 academic year.
• Have an active Federal Work-Study award and sufficient remaining FWS eligibility before beginning work.
• Maintain Satisfactory Academic Progress (SAP) in accordance with institutional and financial-aid requirements.
• Complete all required student-employment and payroll documentation before beginning work.
• Work only the approved FWS schedule and duties assigned by the designated RCC supervisor.

Required Qualifications

• Current RCC student eligible for Federal Work-Study and in good academic standing.
• Demonstrated familiarity with the RCC student experience and ability to learn transfer-related systems and resources.
• Strong written and verbal communication skills.
• Strong research, organization, attention-to-detail, and technology skills.
• Ability to interact professionally with students, staff, and representatives from four-year institutions.
• Ability to follow established procedures and appropriately escalate questions or discrepancies to professional staff.
• Ability to work independently on assigned tasks while meeting deadlines and maintaining accurate records.

Additional Information:

Scope of Student Role

The Transfer Services Student Ambassador may research, review, organize, draft, and flag transfer-related information for staff review. The student does not independently determine transferability, approve articulation information, interpret official transfer policy, or provide official transfer advising. Final validation of transfer and articulation information and official guidance to students remain the responsibility of the Coordinator of Transfer Affairs & Articulation Services and other authorized professional staff.

Federal Work-Study Compliance Notes

• This FWS assignment is part-time, on-campus student employment and is contingent upon continued Federal Work-Study eligibility and available award funding.
• FWS students may perform only the duties identified for the FWS assignment and approved by the supervisor; Learn & Earn responsibilities are not interchangeable with FWS duties.
• Students and supervisors are responsible for monitoring scheduled hours so the student does not exceed the approved FWS award or institutional work-hour limits.
• Timesheets must accurately reflect hours actually worked and be approved by the designated supervisor through the College's approved timekeeping process.

Student Learning & Professional Development Outcomes

• Develop customer-service and professional communication skills.
• Build event-planning and student-engagement experience.
• Strengthen administrative, office, research, and data-review skills.
• Gain experience with transfer databases, higher-education systems, and institutional resources.
• Develop content-creation and communications skills for student-facing programs.
• Gain career-relevant exposure to transfer services, articulation, higher education, and student affairs.
• Strengthen teamwork, professional judgment, organization, and accountability.

Funding & Scheduling Structure

One Transfer Services Student Ambassador placement is authorized through Federal Work-Study. The student is assigned to weekday, on-campus coverage, with anticipated availability on Mondays, Tuesdays, and part-time Wednesdays. The schedule will be coordinated around academic commitments and departmental needs. The student may work no more than 18.5 hours per week.

Supervision & Performance

The Transfer Services Student Ambassador reports to Evan Desatnick, Coordinator of Transfer Affairs & Articulation Services. The student receives training on transfer resources, databases, role boundaries, professional communication, and department procedures, along with regular supervision and feedback.

Advancement

Strong performers may become candidates for future advanced student-support, transfer, articulation, research, communications, project-lead, or higher-education positions when available.

ADA Compliance:

The Massachusetts Board of Higher Education - Roxbury Community College is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, The Massachusetts Board of Higher Education - Roxbury Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.