Academic Advising Peer Mentor - Roxbury Community College

Roxbury Community College; Boston (MA); On-site; USD 18,000 - 26,000; Full time

Job summary

Roxbury Community College in Boston is seeking two Academic Advising Peer Mentors to support the Academic Advising Center through peer engagement, student navigation, and office operations. You will help students with MyRCC and Navigate360, assist with scheduling, and perform routine advising-office tasks, while upholding confidentiality and fostering a welcoming, student-centered environment.

This role is for currently enrolled RCC students on Federal Work-Study, with up to 18.5 hours per week

Qualifications

• Current RCC student eligible for Federal Work-Study (FWS).
• Active FWS award and remaining eligibility required before starting work.
• Maintain SAP per institutional requirements.
• Complete payroll and student-employment documents before starting.

Responsibilities

• Welcome students and provide directions to advising services.
• Assist with MyRCC, Navigate360, and scheduling tasks.
• Support check-in, workshop materials, and routine office tasks.
• Provide reminders about deadlines and processes.
• Maintain confidential student records and routine activity logs.
• Refer complex advising matters to professional advisors.

Skills

Communication

Interpersonal skills

Reliability

Punctuality

Diversity awareness

Confidentiality

Tech literacy

Education

Federal Work-Study eligibility

RCC student in good standing

Tools

MyRCC

Navigate360

Microsoft Office

Job description

Roxbury Community College (RCC) is a public institution of higher education offering associate degrees, certificate programs and lifelong learning opportunities to the Greater Boston community. The Department of Education recognized RCC as a Predominantly Black Institution (PBI) and as one of the top 100 community colleges in the country for student outcomes through the Postsecondary Success Recognition Program, making it the only community college in Massachusetts with these designations.

RCC offers 24 associate degree programs, 6 credit-based certificate programs, 13 non-credit professional certification programs, 30+ lifelong learning and fitness classes, and customized incumbent worker training programs. The college hosts hundreds of civic and community events at the Reggie Lewis Track and Athletic Center each year. RCC is committed to providing all learners with the academic and non-academic support required for degree completion and long-term success.

Roxbury Community College is guided by our six core values of Accountability, Equity, Excellence, Honesty, Integrity, and Respect. RCC is also an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act requires all institutes of higher education to disclose campus policy statements and crime statistics. Our annual report is available at https://www.rcc.mass.edu/explore/public-safety/index.html .

Job Description:

Department: Academic Advising

Position Title: Academic Advising Peer Mentor

Developmental Focus: Apply & Contribute

Economic Mobility Pathway: Pathway 6 - Liberal Arts, Communications & Creative Industries

Location: On Campus - Academic Advising Center

Number of Positions: 2

Recommended Hours: Weekday, on-campus coverage based on class schedule and department needs; preferred availability between 10:00 a.m. and closing

Maximum Hours: 18.5 hours per week

Expected Start Date: September 21, 2026

Supervisor: Karissa Diaz, Director of Academic Advising

Position Summary

The Academic Advising Peer Mentor is an intermediate-level student leadership position that supports the Academic Advising Center through peer engagement, student navigation, office operations, and student-success initiatives. Because the role assists peers with MyRCC and Navigate360 navigation, students should enter the position with demonstrated familiarity with RCC systems and the student experience. The role helps create a welcoming, organized, and student-centered environment while strengthening peer mentoring, leadership, technology, administrative, and higher-education skills.

• Welcome students and provide approved directions for accessing advising services and campus resources.
• Assist students with basic navigation of MyRCC, Navigate360, appointment scheduling, and other student-facing systems.
• Support check-in, outreach, workshop materials, and routine advising-office administrative tasks.
• Provide peer-to-peer reminders about published deadlines and processes using approved information.
• Maintain routine activity records and protect confidential student information.
• Do not select courses, interpret degree requirements, approve academic plans, or provide professional academic advising; refer those matters to advisors.

Requirements:

• Currently enrolled at Roxbury Community College for the 2026-2027 academic year.
• Have an active Federal Work-Study award and sufficient remaining FWS eligibility before beginning work.
• Maintain Satisfactory Academic Progress (SAP) in accordance with institutional and financial-aid requirements.
• Complete all required student-employment and payroll documentation before beginning work.
• Work only the approved FWS schedule and duties assigned by the designated RCC supervisor.

Required Qualifications

• Current degree- or certificate-seeking RCC student eligible for Federal Work-Study and in good academic standing.
• Demonstrated familiarity with RCC student systems and processes, including MyRCC and Navigate360, through prior enrollment and student experience.
• Strong communication and interpersonal skills.
• Reliable, professional, and punctual.
• Comfortable working with students from diverse backgrounds.
• Ability to maintain confidentiality and appropriately handle sensitive information.
• Willingness to learn new technology and office systems.

Additional Information:

Scope of Peer Mentor Role

Academic Advising Peer Mentors do not provide professional academic advising, interpret degree requirements independently, approve course selections, or make academic decisions. Peer Mentors provide basic systems navigation, student engagement, general information, and referrals to professional advisors.

Federal Work-Study Compliance Notes

• This FWS assignment is part-time, on-campus student employment and is contingent upon continued Federal Work-Study eligibility and available award funding.
• FWS students may perform only the duties identified for the FWS assignment and approved by the supervisor; Learn & Earn responsibilities are not interchangeable with FWS duties.
• Students and supervisors are responsible for monitoring scheduled hours so the student does not exceed the approved FWS award or institutional work-hour limits.
• Timesheets must accurately reflect hours actually worked and be approved by the designated supervisor through the College's approved timekeeping process.

Student Learning & Professional Development Outcomes

• Develop customer service and peer-mentoring skills.
• Build administrative and office skills.
• Gain experience with Navigate360, MyRCC, Microsoft Office, and student-support systems.
• Develop event-planning, student-engagement, marketing, outreach, and promotional skills.
• Strengthen professional communication, teamwork, collaboration, problem-solving, and critical thinking.
• Gain exposure to higher education, academic advising, and student-services careers.

Funding & Scheduling Structure

Two Academic Advising Peer Mentor placements are authorized through Federal Work-Study. Students are assigned to weekday, on-campus coverage in the Academic Advising Center. Schedules are established around academic commitments and departmental needs, with preferred availability between 10:00 a.m. and closing. Students may work no more than 18.5 hours per week.

Supervision & Performance

The Academic Advising Peer Mentor reports to Karissa Diaz, Director of Academic Advising, or designated Advising staff. Students receive training in office procedures, systems navigation, confidentiality, referral boundaries, and student engagement, along with regular supervision and feedback.

Advancement

Strong performers may become candidates for future intermediate peer leadership, student-success, academic-program, or student-services positions when available.

Roxbury Community College understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact Pat Noel, ADA Coordinator, at 857-701-1290 or [e-mail].

ADA Compliance:

The Massachusetts Board of Higher Education - Roxbury Community College is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, The Massachusetts Board of Higher Education - Roxbury Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.