Traffic Operations Technician I - Night & Weekend Shifts

WSP; Knoxville (TN); On-site; USD 42,000 - 62,000; Full time

Job summary

WSP in Knoxville, TN is seeking a Traffic Management Center Technician I to support night and weekend shifts at the Knoxville office. The role includes monitoring ITS devices, incident management, and coordinating responses with TDOT.

Candidate should have a high school diploma and 0–2 years of TMC/traffic management experience, with strong communication and MS Office skills. Both full-time and part-time positions are available, with safety and compliance requirements to be met.

Qualifications

• High School diploma required.
• 0–2 years of experience in a TMC/traffic management role.
• Strong oral and written communication skills.
• Proficiency with MS Office, spreadsheets and databases.

Responsibilities

• Provide human monitoring and operation of ITS devices and traffic control devices per SOPs.
• Perform Traffic Incident Management tasks and coordinate responses for roadway concerns.
• Enter data for incidents, events, roadway concerns, and call logs.
• Assist with data collection for system performance using ATMS/ITS features.

Skills

Oral and written communication

MS Office

Analytical skills

Teamwork with TDOT

Digital roadway maps knowledge

Education

High School diploma

Job description

WSP in Knoxville, TN is seeking a Traffic Management Center Technician I to support night and weekend shifts at the Knoxville office. The role includes monitoring ITS devices, incident management, and coordinating responses with TDOT.

Candidate should have a high school diploma and 0–2 years of TMC/traffic management experience, with strong communication and MS Office skills. Both full-time and part-time positions are available, with safety and compliance requirements to be met.