Trade Floor IT Support Engineer — Front Office Tech

Axiom Technologies

United States

On-site

USD 90,000 - 120,000

Full time

14 days+

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Job summary

Axiom Technologies is seeking an experienced Sales & Trade Floor IT Support Engineer to deliver high-level IT support for front-office users in a fast-paced financial services context. The role emphasizes on-site and on-call assistance to traders, sales teams, and senior stakeholders.

Responsibilities include troubleshooting across hardware, software, networking, market data apps, and collaboration tools, with emphasis on rapid incident resolution and VIP support in a business-critical

Qualifications

Experience supporting front-office users in finance IT environments.
Strong working knowledge of Windows OS and Microsoft 365 suites.
Experience with market data applications and trading-related tools.
Proven troubleshooting and rapid issue-resolution in high-pressure settings.
Excellent communication and stakeholder management skills.

Responsibilities

Provide advanced desktop and trade floor IT support for front-office users.
Troubleshoot hardware, software, networking, and application issues.
Support trading floor technologies, market data applications, and collaboration tools.
Manage incidents, service requests, and problem resolution in line with SLAs.
Deliver VIP and executive-level technical support.