Senior Trade Floor Tech Support - Front Office (NY Onsite)

Axiom-Path; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Axiom-Path in New York is seeking an experienced trade floor support professional to provide real-time technical assistance for front-office traders and trading systems. You will troubleshoot market data platforms, Bloomberg/Reuters/ICE, and related infrastructure in a fast-paced, mission-critical environment.

Onsite in New York, the role emphasizes cross-functional incident resolution, clear communication, and adherence to escalation and documentation procedures to maintain regulatory and

Qualifications

• 10+ years of experience in trade floor support or high-pressure tech environments.
• Strong experience with financial systems, trading platforms, and market data feeds.
• Hands-on familiarity with Bloomberg, Reuters, ICE, or similar platforms.
• Proficient in Windows and Linux, scripting, desktop hardware, and networking basics.
• Able to diagnose issues quickly in a time-sensitive setting.
• Excellent communication with demanding business users.

Responsibilities

• Provide real-time technical support to traders and front-office users.
• Troubleshoot and resolve incidents involving trading platforms, market data tools, and connectivity.
• Monitor health and performance of trading systems; escalate as needed.
• Support a low-downtime trading floor environment with clear communication.
• Document recurring issues and contribute to knowledge base.
• Adhere to escalation, documentation, and support procedures.

Skills

Real-time support

Trading systems

Market data platforms

Incident resolution

Networking basics

Windows/Linux

Documentation

Communication skills

Job description

Axiom-Path in New York is seeking an experienced trade floor support professional to provide real-time technical assistance for front-office traders and trading systems. You will troubleshoot market data platforms, Bloomberg/Reuters/ICE, and related infrastructure in a fast-paced, mission-critical environment.

Onsite in New York, the role emphasizes cross-functional incident resolution, clear communication, and adherence to escalation and documentation procedures to maintain regulatory and