Tow Truck Operator/ Recovery Agent

westtexasautorecovery; Lubbock (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Bonus pay

Job summary

West Texas Auto Recovery seeks a Recovery Agent in Lubbock, TX, with experience in auto recovery or towing. You will provide top-tier customer service and ensure orders are completed accurately.

The role requires maintaining the assigned vehicle, updating cases as needed, and preparing condition reports with inventory for repossessed vehicles. Training is provided for those new to the field.

Qualifications

• Must be at least 25 years old.
• No felonies on record for at least 7 years.
• Clean driving record and valid driver's license.
• Willing to learn asset recovery services field.
• Maintain, operate and keep the assigned vehicle clean.
• Obtain/retain a valid DOT medical card.
• Be computer literate.
• Tow truck experience (1 year) required

Responsibilities

• Provide the highest level of customer service and order completion.
• Be able to complete updates on each case when required by the client.
• Be able to complete condition reports and inventory of personal property on repossessed vehicles after securing.

Skills

Team oriented

Communication skills

Computer literacy

Job description

Job Description

The ideal candidate for a Recovery Agent is an individual who either has experience in the auto recovery or Towing/PPI field. The candidate must be willing to go the extra mile for our clients to provide the highest level of customer service and order completion.

Job Requirements

• Must be at least 25 years old.
• Must have no felonies on record for at least 7 years.
• Must have a clean driving record and a valid driver's license.
• Must be team oriented.
• Be willing to learn the asset recovery services field with a positive attitude.
• Be able to maintain, operate and keep the assigned vehicle clean.
• Obtain/retain at all times a valid DOT medical card.
• Be computer literate.
• Be able to complete updates on each case when required by the client.
• Be able to complete condition reports and provide an inventory of personal property on each repossessed vehicle accurately after the vehicle has been secured.
• Be able to communicate clearly and courteously, act professionally and maintain a positive attitude at all times.
• Display the standards and expectations of the company when dealing with the public or any customer.
• Be willing to work long or extended hours.
• Prior repossession experience not required, training will be provided.

Job Types: Part and Full-time, Commission

Job Type: Part and Full-time

Schedule:

• 12 hour shift
• Day shift
• Night shift

Job Type: Part-time And Full-time

Salary: Commission

Schedule:

• 12 hour shift
• Day shift
• Night shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Lubbock, TX 79404: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Tow truck: 1 year (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: One location