Tow Truck Operator/ Recovery Agent

Pegasus Recovery Solutions; Lubbock (TX); On-site; USD 20,000 - 42,000; Part time

Benefits offered by this job

Commission pay

Bonus pay

Job summary

A local recovery services company in Lubbock, TX, is seeking a Recovery Agent. The ideal candidate has a strong customer service background, is team-oriented, and possesses a valid driver's license. This position offers both part-time and full-time opportunities on a commission basis, with training provided for newcomers. Candidates should be prepared for flexible hours and maintain professionalism in all client interactions.

Qualifications

• Must be at least 25 years old.
• Must have no felonies on record for at least 7 years.
• Must have a clean driving record and a valid driver's license.
• Be willing to learn the asset recovery services field.
• Be able to maintain and keep assigned vehicle clean.
• Obtain/retain a valid DOT medical card.
• Obtain/retain at all times a valid DOT medical card.
• Be computer literate.
• Be able to complete updates on each case when required by the client.
• Be able to complete condition reports and provide an inventory of personal property on each repossessed vehicle accurately after the vehicle has been secured.
• Be able to communicate clearly and courteously, act professionally and maintain a positive attitude at all times.
• Display the standards and expectations of the company when dealing with the public or any customer.
• Be willing to work long or extended hours.
• Prior repossession experience not required, training will be provided.

Responsibilities

• Provide the highest level of customer service and order completion.
• Complete updates on each case as required by the client.
• Complete condition reports and provide an inventory of personal property.

Skills

Customer service

Team oriented

Communication

Positive attitude

Computer literacy

Computer literate

Communication

Job description

Overview

The ideal candidate for a Recovery Agent is an individual who either has experience in the auto recovery or Towing/PPI field. The candidate must be willing to go the extra mile for our clients to provide the highest level of customer service and order completion.

Job Requirements

• Must be at least 25 years old.
• Must have no felonies on record for at least 7 years.
• Must have a clean driving record and a valid driver\'s license.
• Must be team oriented.
• Be willing to learn the asset recovery services field with a positive attitude.
• Be able to maintain, operate and keep the assigned vehicle clean.
• Obtain/retain at all times a valid DOT medical card.
• Be computer literate.
• Be able to complete updates on each case when required by the client.
• Be able to complete condition reports and provide an inventory of personal property on each repossessed vehicle accurately after the vehicle has been secured.
• Be able to communicate clearly and courteously, act professionally and maintain a positive attitude at all times.
• Display the standards and expectations of the company when dealing with the public or any customer.
• Be willing to work long or extended hours.
• Prior repossession experience not required, training will be provided.

Job Types

Part-time and Full-time, Commission

Schedule

• 12 hour shift
• Day shift
• Night shift

Salary

Commission

Supplemental pay types

• Bonus pay

Ability to commute/relocate

• Lubbock, TX 79404: Reliably commute or planning to relocate before starting work (Required)

Experience

• Tow truck: 1 year (Required)

License/Certification

• Driver\'s License (Required)

Shift availability

• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location

One location