Recovery Agent/Tow Operator

Pegasus Recovery Solutions; Balch Springs (TX); On-site; USD 35,000 - 70,000; Full time

Benefits offered by this job

Bonus pay

Job summary

A vehicle recovery firm in Balch Springs, Texas, is seeking a Recovery Agent. This full-time position involves providing top-tier customer service and completing repossession tasks. Ideal candidates should be 25+, have a clean driving record, and be willing to learn. Training is provided, and candidates should maintain a positive attitude. Flexible shift options are available, including day and night shifts.

Qualifications

• Must be at least 25 years old.
• Must have no felonies on record for at least 7 years.
• Must have a clean driving record and a valid driver's license.
• Be willing to learn the asset recovery services field.
• Be able to maintain, operate and keep the assigned vehicle clean.
• Obtain/retain a valid DOT medical card.

Responsibilities

• Provide the highest level of customer service.
• Complete updates on each case when required by the client.
• Complete condition reports and inventory personal property.
• Communicate clearly and courteously with clients and the public.
• Display professional standards in all dealings with the public or customers.

Skills

Customer service

Team-oriented

Positive attitude

Communication

Computer literate

DOT medical card

Job description

Overview

The ideal candidate for a Recovery Agent is an individual who either has experience in the auto recovery or Towing/PPI field. The candidate must be willing to go the extra mile for our clients to provide the highest level of customer service and order completion.

Job Requirements

• Must be at least 25 years old.
• Must have no felonies on record for at least 7 years.
• Must have a clean driving record and a valid driver's license.
• Must be team oriented.
• Be willing to learn the asset recovery services field with a positive attitude.
• Be able to maintain, operate and keep the assigned vehicle clean.
• Obtain/retain at all times a valid DOT medical card.
• Be computer literate.
• Be able to complete updates on each case when required by the client.
• Be able to complete condition reports and provide an inventory of personal property on each repossessed vehicle accurately after the vehicle has been secured.
• Be able to communicate clearly and courteously, act professionally and maintain a positive attitude at all times.
• Display the standards and expectations of the company when dealing with the public or any customer.
• Be willing to work long or extended hours.
• Prior repossession experience not required, training will be provided.

Job Types

• Full-time
• Commission

Schedule

• 12 hour shift
• Day shift
• Night shift

Supplemental pay

• Bonus pay

Experience

• Tow truck: 1 year (Preferred)

License/Certification

• Driver's License (Required)

Shift availability

• Night Shift
• Day Shift

Work Location

One location