Rollback/Recovery Agent/Tow Operator

westtexasautorecovery; United States; On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Bonus pay

Job summary

West Texas Auto Recovery is seeking a Recovery Agent with experience in auto recovery or towing/PPI to deliver high levels of customer service and complete case work. The role emphasizes professionalism, communication, and willingness to learn in a fast-paced environment.

Applicants must be 25+, have a clean driving record, a valid license, and be computer literate. Training will be provided, with opportunities for long or extended hours and commission-based pay.

Qualifications

• Must be at least 25 years old.
• Must have no felonies on record for at least 7 years.
• Must have a clean driving record and a valid driver's license.
• Be computer literate.
• Be able to complete updates on each case when required by the client.

Responsibilities

• Complete condition reports and inventory of personal property on repossessed vehicles after securing.
• Communicate clearly and courteously and maintain a positive attitude at all times.
• Be willing to work long or extended hours.
• Prior repossession experience not required; training will be provided.

Skills

Team oriented

Customer service

Willingness to learn asset recovery

Communication

Tools

Driver's License

DOT medical card

Job description

Job Description

The ideal candidate for a Recovery Agent is an individual who either has experience in the auto recovery or Towing/PPI field. The candidate must be willing to go the extra mile for our clients to provide the highest level of customer service and order completion.

Job Requirements

• Must be at least 25 years old.
• Must have no felonies on record for at least 7 years.
• Must have a clean driving record and a valid driver's license.
• Must be team oriented.
• Be willing to learn the asset recovery services field with a positive attitude.
• Be able to maintain, operate and keep the assigned vehicle clean.
• Obtain/retain at all times a valid DOT medical card.
• Be computer literate.
• Be able to complete updates on each case when required by the client.
• Be able to complete condition reports and provide an inventory of personal property on each repossessed vehicle accurately after the vehicle has been secured.
• Be able to communicate clearly and courteously, act professionally and maintain a positive attitude at all times.
• Display the standards and expectations of the company when dealing with the public or any customer.
• Be willing to work long or extended hours.
• Prior repossession experience not required, training will be provided.

Job Types: Full-time, Commission

Job Type: Full-time

Schedule:

• 12 hour shift
• Day shift
• Night shift

Job Type: Full-time

Schedule:

• 12 hour shift
• Day shift
• Night shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

Experience:

• Tow truck: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location:

Work Location: One location