Tow Truck Operator/ Recovery Agent

westtexasautorecovery; El Paso (TX); On-site; USD 51,000 - 69,000; Full time

Benefits offered by this job

Bonus pay

Job summary

West Texas Auto Recovery in El Paso, TX is seeking a Recovery Agent with auto towing experience to deliver exceptional customer service and ensure complete, accurate order fulfillment. The role requires maintaining the assigned vehicle and working with clients to support asset recovery.

You must have a valid driver's license, a clean driving record, and be willing to learn the asset recovery field. DOT medical card is required; training will be provided.

Qualifications

• Must have Tow truck experience and willingness to learn asset recovery.
• Must maintain a clean driving record and have a valid Driver's License.
• Must be able to communicate clearly and professionally and work as part of a team.

Responsibilities

• Provide high level customer service and ensure order completion.
• Maintain, operate and keep the assigned vehicle clean.
• Complete updates on each case as required by the client and prepare condition reports.
• Inventory personal property on repossessed vehicles after securing them.

Skills

Tow truck experience

Good communication

Team player

Computer literate

Ability to learn asset recovery

Tools

DOT medical card

Job description

Job Description

The ideal candidate for a Recovery Agent is an individual who either has experience in the auto recovery or Towing/PPI field. The candidate must be willing to go the extra mile for our clients to provide the highest level of customer service and order completion.

Job Requirements

• Must be at least 25 years old.
• Must have no felonies on record for at least 7 years.
• Must have a clean driving record and a valid driver's license.
• Must be team oriented.
• Be willing to learn the asset recovery services field with a positive attitude.
• Be able to maintain, operate and keep the assigned vehicle clean.
• Obtain/retain at all times a valid DOT medical card.
• Be computer literate.
• Be able to complete updates on each case when required by the client.
• Be able to complete condition reports and provide an inventory of personal property on each repossessed vehicle accurately after the vehicle has been secured.
• Be able to communicate clearly and courteously, act professionally and maintain a positive attitude at all times.
• Display the standards and expectations of the company when dealing with the public or any customer.
• Be willing to work long or extended hours.
• Prior repossession experience not required, training will be provided. Please only apply if you have Tow Truck experience, PPI a plus!!

Job Types: Full-time, Commission

Job Type: Full-time

Schedule

• 12 hour shift
• Day shift
• Night shift

Job Type: Full-time

Salary

$60,000.00/year plus commission (current agents make $100k+/year)

Schedule

• 12 hour shift
• Day shift
• Night shift

Supplemental pay types

• Bonus pay

Experience

• Tow truck: 1 year (Required)

License/Certification

• Driver's License (Required)

Shift availability

• Night Shift (Preferred)

Work Location

One location