Recovery Agent/Tow Operator

westtexasautorecovery; Balch Springs (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Bonus pay

Job summary

West Texas Auto Recovery in Balch Springs, TX is seeking a dedicated Recovery Agent with experience in auto recovery or towing. The role focuses on delivering the highest level of customer service and completing client orders accurately.

You'll work a 12‑hour schedule across day and night shifts, maintain assigned vehicles, and promptly update case files. A valid driver's license, clean driving record, and a current DOT medical card are required; prior repossession experience is not required as

Qualifications

• Must be 25 years or older.
• No felonies on record for at least 7 years.
• Clean driving record and valid driver’s license.
• Must be team oriented.
• Willing to learn asset recovery services with a positive attitude.
• Maintain/operate/keep assigned vehicle clean.
• DOT medical card must be obtained/retained at all times.
• Be computer literate.

Skills

Customer service

Team oriented

Communication

Computer literate

Driving

Tools

GPS navigation

Job description

Job Description

The ideal candidate for a Recovery Agent is an individual who either has experience in the auto recovery or Towing/PPI field. The candidate must be willing to go the extra mile for our clients to provide the highest level of customer service and order completion.

Job Requirements

• Must be at least 25 years old.
• Must have no felonies on record for at least 7 years.
• Must have a clean driving record and a valid driver's license.
• Must be team oriented.
• Be willing to learn the asset recovery services field with a positive attitude.
• Be able to maintain, operate and keep the assigned vehicle clean.
• Obtain/retain at all times a valid DOT medical card.
• Be computer literate.
• Be able to complete updates on each case when required by the client.
• Be able to complete condition reports and provide an inventory of personal property on each repossessed vehicle accurately after the vehicle has been secured.
• Be able to communicate clearly and courteously, act professionally and maintain a positive attitude at all times.
• Display the standards and expectations of the company when dealing with the public or any customer.
• Be willing to work long or extended hours.
• Prior repossession experience not required, training will be provided.

Job Types: Full-time, Commission

Job Type: Full-time

Schedule:

• 12 hour shift
• Day shift
• Night shift

Job Type: Full-time

Schedule:

• 12 hour shift
• Day shift
• Night shift

Supplemental pay types:

• Bonus pay

Experience:

• Tow truck: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Shift availability:

• Night Shift
• Day Shift

Work Location: One location