Recovery Agent/Tow Operator

Pegasus Recovery Solutions; Fort Worth (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Bonus pay

Job summary

A recovery service provider in Fort Worth is seeking a Recovery Agent to ensure high levels of customer service and complete orders efficiently. The ideal candidate will have strong communication skills, a positive attitude, and a willingness to learn. This full-time role includes various shifts and bonus pay opportunities. Training will be provided for those without prior repossession experience.

Qualifications

• Must be at least 25 years old.
• Must have no felonies on record for at least 7 years.
• Must have a clean driving record and a valid driver's license.
• Be willing to learn the asset recovery services field.
• Obtain/retain a valid DOT medical card.
• Be able to communicate clearly and courteously.

Responsibilities

• Provide high level of customer service and order completion.
• Maintain and operate the assigned vehicle.
• Complete condition reports and provide inventory of personal property on repossessed vehicles.
• Work long or extended hours if needed.

Skills

Team orientation

Communication skills

Positive attitude

Computer literacy

Job description

Overview

The ideal candidate for a Recovery Agent is an individual who either has experience in the auto recovery or Towing/PPI field. The candidate must be willing to go the extra mile for our clients to provide the highest level of customer service and order completion.

Job Requirements

• Must be at least 25 years old.
• Must have no felonies on record for at least 7 years.
• Must have a clean driving record and a valid driver's license.
• Must be team oriented.
• Be willing to learn the asset recovery services field with a positive attitude.
• Be able to maintain, operate and keep the assigned vehicle clean.
• Obtain/retain at all times a valid DOT medical card.
• Be computer literate.
• Be able to complete updates on each case when required by the client.
• Be able to complete condition reports and provide an inventory of personal property on each repossessed vehicle accurately after the vehicle has been secured.
• Be able to communicate clearly and courteously, act professionally and maintain a positive attitude at all times.
• Display the standards and expectations of the company when dealing with the public or any customer.
• Be willing to work long or extended hours.
• Prior repossession experience not required, training will be provided.

Job Types

• Full-time
• Commission

Schedule

• 12 hour shift
• Day shift
• Night shift

Supplemental pay

• Bonus pay

Experience

• Tow truck: 1 year (Preferred)

License/Certification

• Driver's License (Required)

Shift availability

• Night Shift
• Day Shift

Work Location

One location