To Go Operations Lead

Food Lion; Wesley Chapel (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Food Lion in Wesley Chapel, NC is seeking a front-end/To Go operations leader responsible for overseeing online order fulfillment, staffing, training, quality customer service, and overall store efficiency. You will schedule, coach, and evaluate team members while ensuring adherence to safety and company policies.

The role requires strong people skills, operational know-how, and a dedication to meeting budgeted results.

Qualifications

• High school diploma preferred.
• Ability to lead and manage a team.
• Strong understanding of store operations and merchandising techniques preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Willingness to learn multiple tasks and technical requirements.

Responsibilities

• Manages the Food Lion To Go operations, including hiring, training and developing department associates.
• Supervise the performance and conduct formal appraisals for direct reports.
• Maintain effective work schedules for Food Lion To Go associates to meet online order traffic.
• Provide leadership to promote a culture aligned with company values and strategy.
• Support budgeted financial and operating results.

Skills

Team leadership

Customer service

Store operations

Communication

Training

Scheduling

Problem solving

Food safety certification

Education

High school diploma

Job description

Food Lion in Wesley Chapel, NC is seeking a front-end/To Go operations leader responsible for overseeing online order fulfillment, staffing, training, quality customer service, and overall store efficiency. You will schedule, coach, and evaluate team members while ensuring adherence to safety and company policies.

The role requires strong people skills, operational know-how, and a dedication to meeting budgeted results.