To-Go Operations Lead - Elevate Customer Service

Food Lion; Columbia (SC); Presencial; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

Food Lion in Columbia, SC, is seeking a Front End/To Go supervisor to manage daily operations, recruit and train staff, and ensure timely online order fulfillment. You will lead a team across departments, uphold service standards, and drive store performance while maintaining safety and cleanliness in a fast-paced store environment.

The role requires strong leadership, retail operations knowledge, and a focus on customer satisfaction.

Formación

• Experience leading a team in a retail setting.
• Strong customer service and interpersonal abilities.
• Knowledge of store operations and merchandising concepts.

Responsabilidades

• Oversee Food Lion To Go operations and staff.
• Hire, train, and develop department associates.
• Schedule staff to meet online order demand.
• Provide leadership aligned with company values and strategy.
• Support budgeted financial and operating results.
• Coordinate with managers on fresh/items stock control.
• Ensure safety, cleanliness and compliance standards.

Conocimientos

Team leadership

Customer service

Interpersonal skills

Store operations

Merchandising

Communication

Problem solving

Educación

High school diploma or equivalent

Descripción del empleo

Food Lion in Columbia, SC, is seeking a Front End/To Go supervisor to manage daily operations, recruit and train staff, and ensure timely online order fulfillment. You will lead a team across departments, uphold service standards, and drive store performance while maintaining safety and cleanliness in a fast-paced store environment.

The role requires strong leadership, retail operations knowledge, and a focus on customer satisfaction.