TMS & Esketamine Patient Care Technician (Full-Time)

Neuronetics, Inc.; Winston-Salem (NC); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Medical, dental, and vision insurance

Specialized training in TMS & esket Am

Job summary

Greenbrook Mental Wellness Centers in Winston-Salem, NC seeks a patient-centered technician to administer TMS and esketamine therapies in our outpatient center. You will monitor patient responses, maintain records, and support scheduling and billing processes.

Full-time role, Monday–Friday, with hours between 7am and 7pm, travel to area centers as needed and reliable transportation required. Training provided to certify in TMS and esketamine therapies.

Qualifications

• High School Diploma, Associate's Degree, or equivalent clinical certification.
• Significant experience in fast-paced patient or customer care roles.
• Bachelor's Degree in Psychology, Social Work, or related field preferred; healthcare internship is a plus.

Responsibilities

• Provide patient-centered care administering TMS and esketamine per clinical guidelines.
• Monitor patient responses and document psychiatric rating scales.
• Maintain accurate EHR and assist with scheduling, check-in/out, and billing procedures.
• Travel to all centers within the region; reliable personal transportation required.

Skills

Written communication

Verbal communication

Patient care

Team collaboration

Education

High School Diploma

Associate's Degree

Bachelor's Degree preferred

Tools

Microsoft Office Suite

Electronic Health Records (EHR)

AdvancedMD

Salesforce

Job description

Greenbrook Mental Wellness Centers in Winston-Salem, NC seeks a patient-centered technician to administer TMS and esketamine therapies in our outpatient center. You will monitor patient responses, maintain records, and support scheduling and billing processes.

Full-time role, Monday–Friday, with hours between 7am and 7pm, travel to area centers as needed and reliable transportation required. Training provided to certify in TMS and esketamine therapies.