Title & Compliance Specialist

Ritchie Bros. Auctioneers, Inc.; Phoenix (AZ); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k matching

Paid time off

Job summary

IAA Holdings, LLC is seeking a Title Specialist to secure documents for title ownership transfers and coordinate with customers and owners. The role requires handling inquiries, ensuring compliance with state requirements, and may involve state systems where authorized.

A candidate with 1–2 years title processing experience is preferred. The team conducts hundreds of live auctions worldwide, offering a range of full-time and part-time roles.

Qualifications

• 1-2 years State/National title processing experience.
• 2-3 years knowledge in title and salvage title requirements.
• Maintaining customer databases.
• Proficient in MS Office Suite; Outlook, Word, Excel, PowerPoint.
• Typical Field Office Environment.

Responsibilities

• Review and process docs for insurance and remarketing customers.
• Process salvage titles from multiple states for sale.
• Stay updated on title regulations across states.
• Deliver excellent customer service with timely responses.
• Support customers via mail, email, phone, and in-person.
• Enter title data for all customers into the IAA system.
• Complete applications to transfer title ownership.
• Enter state title data into IAA operating system.
• Monitor title/salvage laws across states.
• Answer customer questions, complaints and requests.
• Resolve problems in transferring title ownership.
• Perform word processing, filing and clerical tasks.
• Follow procedures under supervision.
• Assist with other office functions as needed.
• Report policy violations to supervisor.
• Protect confidential customer information.
• Develop employees as part of a progression plan.
• Maintain culture of responsibility and integrity.
• Perform other duties as assigned.

Skills

Title processing

Customer data management

Office software

Tools

MS Outlook

MS Word

MS Excel

MS PowerPoint

Job description

IAA Holdings, LLC is seeking a Title Specialist to secure documents for title ownership transfers and coordinate with customers and owners. The role requires handling inquiries, ensuring compliance with state requirements, and may involve state systems where authorized.

A candidate with 1–2 years title processing experience is preferred. The team conducts hundreds of live auctions worldwide, offering a range of full-time and part-time roles.