Vehicle Title & Compliance Specialist

Ritchie Bros.; Fort Worth (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

IAA Holdings, LLC in Fort Worth, TX is seeking a Title Specialist to secure documents for vehicle title ownership transfers. You will compile documents, communicate with customers, resolve issues, and ensure compliance with state requirements.

Responsibilities include reviewing documentation, processing salvage titles from multiple states, maintaining title records in the IAA system, and delivering excellent customer service to internal and external partners.

Qualifications

• 1-2 years state/national title processing experience.
• 2-3 years knowledge in title and salvage title requirements.
• Maintaining customer databases.
• Proficient in MS Office Suite; Outlook, Word, Excel, PowerPoint.
• Typical Field Office Environment.

Responsibilities

• Review and process documentation for insurance and remarketing customers.
• Process incoming salvage titles from multiple states and set for sale.
• Keep up-to-date on title regulations by learning and maintaining knowledge of current title/salvage laws.
• Provide excellent customer service and support by offering solutions and timely responses to external/internal partners.
• Enters information from titles received from the state into the IAA operating system.
• Responds to customer questions, complaints and requests.
• Resolves problems encountered in the effort to transfer title ownership.

Skills

Title processing experience

Salvage title knowledge

Customer databases

MS Office

Field office environment

Tools

MS Office Suite

Job description

IAA Holdings, LLC in Fort Worth, TX is seeking a Title Specialist to secure documents for vehicle title ownership transfers. You will compile documents, communicate with customers, resolve issues, and ensure compliance with state requirements.

Responsibilities include reviewing documentation, processing salvage titles from multiple states, maintaining title records in the IAA system, and delivering excellent customer service to internal and external partners.