Tire Service Center Admin Pro

Calista Brice LLC; Fairbanks (AK); On-site; USD 36,000 - 48,000; Full time

Job summary

The Tire Administrative Assistant provides entry-level administrative and customer service support for the tire service center. This role handles customer inquiries, answers phones, gathers information for quotes and service requests, and enters data into the tire management system.

Responsibilities include processing invoices and payments, maintaining organized records, assisting with basic inventory, and supporting office tasks under supervision.

Qualifications

• High School Diploma or equivalent required.
• Associate’s or Bachelor’s degree in Business Administration, Office Management, or related field preferred.
• One year prior experience in administrative support or office coordination roles preferred.
• Valid state driver’s license and ability to operate a vehicle per policy.
• Ability to pass drug, driving, and background screenings.

Responsibilities

• Answer incoming phone calls, take messages, and route calls to the team.
• Greet customers in a professional manner and notify staff when assistance is needed.
• Gather basic customer, vehicle, and service information for quotes and service orders.
• Assist with preparing invoices and reviewing information for accuracy.
• Enter customer, quote, work order, invoice, and inventory data into the tire management system.
• Help schedule service appointments and service calls per guidance from the team.
• Help monitor quotes, work orders, invoices, and follow-ups and communicate status updates.
• Maintain organized electronic and hard-copy records for quotes, invoices, receipts, and POs.

Skills

Microsoft Word

Microsoft Excel

Customer service

Phone etiquette

Data entry

Record keeping

Inventory tracking

Education

High School Diploma

Associate/Bachelor preferred

Tools

Tire management software

Microsoft Office

Job description

The Tire Administrative Assistant provides entry-level administrative and customer service support for the tire service center. This role handles customer inquiries, answers phones, gathers information for quotes and service requests, and enters data into the tire management system.

Responsibilities include processing invoices and payments, maintaining organized records, assisting with basic inventory, and supporting office tasks under supervision.