Tier II GNOC Incident & Network Operations Technician

COMFORT SYSTEMS; Aurora (CO); On-site; USD 73,450 - 132,775; Full time

Job summary

COMFORT SYSTEMS is seeking a Government Network Operations Center (GNOC) Tier II Incident Management Technician in Aurora, CO, to support computer data communications systems, troubleshoot incident management, and ensure network devices meet standards.

The ideal candidate will have extensive experience in OSI layers, utilize Microfocus tools, and work collaboratively on network maintenance and upgrades. Pay ranges from $73,450 to $132,775 annually.

Qualifications

• Required Clearance TS/SCI with active polygraph.
• 10 years of experience or equivalent education.
• Compliance with DoD 8140 IAT Level 2.

Responsibilities

• Support installation and maintenance of LAN/WAN devices.
• Respond to incident tickets within ServiceNow.
• Diagnose hardware and software problems.

Skills

Network troubleshooting

Incident management

Configuration management

Cisco and Juniper routers

MPLS troubleshooting

Education

Combination of 10 years experience plus education

Tools

Microfocus

ServiceNow

Job description

COMFORT SYSTEMS is seeking a Government Network Operations Center (GNOC) Tier II Incident Management Technician in Aurora, CO, to support computer data communications systems, troubleshoot incident management, and ensure network devices meet standards.

The ideal candidate will have extensive experience in OSI layers, utilize Microfocus tools, and work collaboratively on network maintenance and upgrades. Pay ranges from $73,450 to $132,775 annually.