Ticket Office Patron Services Associate

California State University, Chico; California, United States, Northern America, Americas; Hybrid; USD 23.000 - 35.000; Teilzeit

Zusammenfassung

California State University, Northridge seeks an Audience Service Worker-Ticket Office (Pool) to assist patrons with ticket sales at The Soraya venues. This on-site, temporary role handles cash/credit transactions, prints tickets, and helps patrons access their tickets on phones or computers.

Strong customer service and familiarity with ticketing systems are essential. Prior CPR/First Aid/TIPS certifications are preferred, with bilingual ability a plus.

Qualifikationen

• Knowledge of ticket office operations and sales procedures.
• Strong customer service and communication abilities.
• Proficiency with ticketing systems and basic admin tasks.

Aufgaben

• Assist patrons at the Ticket Office in person and by phone with ticket sales.
• Process cash and credit card transactions and print tickets.
• Help patrons access pre-purchased tickets on devices.
• Maintain patron information in the ticketing system.
• Support event-day setup and provide directions to Will Call.

Kenntnisse

Ticket office operations

Customer service

Cash handling

Multiline phone

Ticketing system

Tools

Ticketing software

Jobbeschreibung

California State University, Northridge seeks an Audience Service Worker-Ticket Office (Pool) to assist patrons with ticket sales at The Soraya venues. This on-site, temporary role handles cash/credit transactions, prints tickets, and helps patrons access their tickets on phones or computers.

Strong customer service and familiarity with ticketing systems are essential. Prior CPR/First Aid/TIPS certifications are preferred, with bilingual ability a plus.