Ticket Office Lead — On-Site Arts & Events

California State University, Chico; California; Hybride; USD 29 000 - 32 000; Temps partiel

Résumé du poste

CSUN is seeking a Ticket Office Lead to provide day-to-day administrative and customer service support for Ticket Office operations. You will assist with opening/closing, event support at The Soraya venues, and supervise ticket office tasks.

The role requires strong customer service and organizational skills, with a preferred background in theatre-related settings and CPR/First Aid certification. On-campus, on-site work in Northridge; temporary position with ongoing pool applications.

Qualifications

• Equivalent to three years of full-time, general office clerical work.
• Equivalent to full-time college or university education in business or related field may be substituted.
• Experience in administrative work providing audience or patron services or theatre-related setting preferred.
• Ticket Office experience and CPR/First Aid preferred.

Responsabilités

• Assists in carrying out all regular ticket office duties, including selling tickets and answering patron questions.
• Assists with processing school groups and general group orders and contacting group organizers.
• Processes promotional codes and assists with exchanges and complimentary ticket assignments.
• Provides support to event management teams and works with Front-of-House staff for customer service.
• Performs routine checks of Ticket Office equipment and coordinates service repairs.
• Supports day-to-day administrative and customer service tasks in Ticket Office operations.

Connaissances

Customer service

Communication

Organizational skills

Ticketing

Staff support

Formation

Three years of general office clerical work experience

College/university education in business or related field

Description du poste

CSUN is seeking a Ticket Office Lead to provide day-to-day administrative and customer service support for Ticket Office operations. You will assist with opening/closing, event support at The Soraya venues, and supervise ticket office tasks.

The role requires strong customer service and organizational skills, with a preferred background in theatre-related settings and CPR/First Aid certification. On-campus, on-site work in Northridge; temporary position with ongoing pool applications.