Theatre Operations Manager — Lead Guests & Teams

AMC Entertainment; Manteca (CA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Free movies nationwide

Discounts on food and drinks

401(k) match

Vacation and sick time

Job summary

AMC Entertainment is seeking a Manager to lead daily theatre operations and personnel, driving high guest service standards and efficient staffing. The role emphasizes coaching, communication, ownership, and accountability to ensure stars are created on the floor.

You will oversee administrative reporting, financial review, and cross-functional collaboration while upholding AMC’s policies and appearance standards. A minimum of 21 years old with supervisory experience is required.

Qualifications

• Must be at least 21 years old; location-specific age requirements may apply.
• Six months supervisory or commensurate leadership experience.
• One year experience in guest-focused business (retail, restaurant, hospitality, etc.).
• Strong oral and written communication skills.

Responsibilities

• Perform daily, opening, and closing operational and administrative duties.
• Oversee and complete theatre administrative reports.
• Ensure that associates consistently meet AMC Guest Service standards.
• Ensure proper staffing levels across all areas of the theatre.
• Reinforce guest and operational focus through MBWA (Managing By Walking Around).
• Review financial numbers regularly to drive performance and optimize the guest experience.
• Oversee an assigned theatre department, if applicable.
• Listen, communicate, and work effectively with guests in a high-volume setting.
• Support the General Manager/Senior Manager in achieving Food & Beverage-related guest service and financial goals.
• Complete all other functions and assignments as assigned by the General Manager/Senior Manager (where applicable).
• Maintain regular personal attendance for all scheduled shifts in accordance with AMC’s Management Work Schedule Policy.

Skills

Leadership

Communication skills

MS Office

Tools

Theatre-specific systems

Job description

AMC Entertainment is seeking a Manager to lead daily theatre operations and personnel, driving high guest service standards and efficient staffing. The role emphasizes coaching, communication, ownership, and accountability to ensure stars are created on the floor.

You will oversee administrative reporting, financial review, and cross-functional collaboration while upholding AMC’s policies and appearance standards. A minimum of 21 years old with supervisory experience is required.