Theatre Operations Lead

Cinemark; Rocklin (CA); On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching*

Growth Opportunities

Education Assistance*

Health Benefits*

Parental Leave*

Paid Time Off*

Daily Pay*

Free Movies*

Job summary

Cinemark is seeking an Assistant Manager to help run daily theatre operations, cross-training across departments and driving excellent guest service. The role supports the General Manager and advances through the Management Accreditation Program.

Responsibilities include supervising staff, training, reporting, safety, and adherence to policies. This is a hands-on leadership role with growth toward theatre management and beyond.

Qualifications

• Must be 18 years or older.
• High School diploma or GED preferred.
• Complete Cinemark's Management Accreditation Program courses.
• Complete basic food handling training and obtain local/state certifications as required.
• If handling alcohol, complete Safe Alcohol Service training.
• Availability to work flexible hours including evenings, weekends, holidays.
• Regular attendance is required.
• Energetic and friendly attitude; provide excellent guest service.
• Accurate cash handling and basic math skills.
• Strong English communication; able to interact with guests.
• Ability to work in a team and independently; follow directions.
• Able to resolve conflicts and manage time effectively.

Responsibilities

• Follow the General Manager's direction.
• Support GM decisions and communicate with staff.
• Work across all theatre departments.
• Train and coach Team Members.
• Prepare administrative and special reports for the GM.
• Inspect theatre facilities and report repairs.
• Ensure dress code compliance.
• Provide superior guest service.
• Enforce Cinemark policies and safety procedures.
• Report Employee relations issues to the GM.
• Maintain high work ethic and code of conduct.
• Identify and address safety hazards and cleanliness.

Skills

Customer service

Communication

Team leadership

Cash handling

Time management

English proficiency

Training others

Interpersonal skills

Adaptability

Conflict resolution

Education

High School Diploma or GED

Management Accreditation Program coursework

Job description

Cinemark is seeking an Assistant Manager to help run daily theatre operations, cross-training across departments and driving excellent guest service. The role supports the General Manager and advances through the Management Accreditation Program.

Responsibilities include supervising staff, training, reporting, safety, and adherence to policies. This is a hands-on leadership role with growth toward theatre management and beyond.