Theatre Operations Lead - Growth & Training

Cinemark; Lexington (KY); On-site; USD 20,000 - 22,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching

Growth Opportunities

Education Assistance

Health Benefits

Parental Leave

Paid Time Off

Daily Pay

Free Movies

Job summary

Cinemark is seeking an Assistant Manager to help run daily theatre operations, ensure policies are followed, and maintain high service standards. You will be cross-trained across departments and prepared to train others, with a path to Senior Assistant Manager, Theatre Manager, or General Manager after completing the Management Accreditation Program and six months of service.

The role emphasizes guest service, safety, teamwork, and leadership, with flexible hours including evenings, weekends,

Qualifications

• Must be at least 18 years of age.
• High School diploma or GED preferred.
• Complete Cinemark's Management Accreditation Program courses.
• Completes basic food handling training and obtain required permits.
• Management staff handling alcohol must complete Safe Alcohol Service training.
• Availability to work evenings, weekends, and holidays.
• Regular and consistent attendance.
• Energetic and friendly attitude during each shift.
• Provide excellent Guest service.
• Accurate cash handling and basic math skills.
• English communication (verbal and written) required.
• Ability to work in a team environment and independently.
• Ability to take and follow direction.
• Sense of urgency, strong time management and organization.
• Ability to train and lead others.
• Ability to resolve conflicts.

Responsibilities

• Follow General Manager's direction and support staff.
• Work in all departments and theatre functions.
• Train and coach team members in their functions.
• Assist in preparing administrative and special reports.
• Inspect theatre facilities and equipment and report repairs.
• Ensure dress code adherence and high guest service quality.
• Enforce Cinemark guidelines fairly and consistently.
• Report employee relations issues to the General Manager.
• Maintain high work ethic and code of conduct.
• Identify and sanitize high-contact areas and hazards.
• Use PPE as required and adapt to cleaning tasks.
• Address safety or security issues promptly.
• Perform other duties as assigned.

Skills

Guest service

Interpersonal skills

English communication

Team leadership

Customer focus

Education

High School diploma or GED

Management Accreditation Program completion

Job description

Cinemark is seeking an Assistant Manager to help run daily theatre operations, ensure policies are followed, and maintain high service standards. You will be cross-trained across departments and prepared to train others, with a path to Senior Assistant Manager, Theatre Manager, or General Manager after completing the Management Accreditation Program and six months of service.

The role emphasizes guest service, safety, teamwork, and leadership, with flexible hours including evenings, weekends,