Theatre Guest Experience Specialist

Cinemark; Salisbury (NC); On-site; USD 12,000 - 18,000; Part time

Benefits offered by this job

Employee Discount

401(k) Matching

Growth Opportunities

Education Assistance

Health Benefits

Parental Leave

Paid Time Off

Daily Pay

Free Movies

Job summary

Cinemark Team Members create a welcoming environment for Guests. A Team Member is quick, accurate, and knowledgeable about movies, events, pricing, and promotions. They may work across Usher, Box Office, or Concessionist roles based on staffing needs.

Responsibilities include greeting Guests, operating the POS, verifying tickets, providing information, and maintaining a safe, clean theatre. Flexibility with hours and a friendly, team-focused attitude are required.

Qualifications

• Must be at least 16 years old
• Availability to work flexible hours including evenings, weekends, and holidays
• Regular and consistent attendance
• Energetic and friendly attitude
• Excellent Guest service
• Ability to communicate in English (verbal and written)
• Teamwork and ability to follow directions
• Responds with a sense of urgency
• Accurate cash handling and basic math skills

Responsibilities

• Greets Guests with a smile in a timely and professional manner
• Operates Cinemark's POS system for all transactions completed on assigned register
• Verifies tickets at podium and directs Guests to an auditorium
• Ensures tickets are sold in accordance with the MPAA rating system and policy
• Provides pricing, movie, event information and general theatre details
• Responds to questions from Guests in a professional customer service manner
• Conducts theatre inspections to monitor movie presentation and safety
• Keeps theatre clean and safe in all areas
• Assists with opening and closing duties as assigned
• Performs other duties as assigned

Skills

Guest service

Cash handling

Teamwork

Communication

Tools

POS system

Job description

Cinemark Team Members create a welcoming environment for Guests. A Team Member is quick, accurate, and knowledgeable about movies, events, pricing, and promotions. They may work across Usher, Box Office, or Concessionist roles based on staffing needs.

Responsibilities include greeting Guests, operating the POS, verifying tickets, providing information, and maintaining a safe, clean theatre. Flexibility with hours and a friendly, team-focused attitude are required.