Theatre Guest Experience Specialist

Cinemark; Rockwall (TX); On-site; USD 14,000 - 18,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching*

Growth Opportunities

Education Assistance*

Health Benefits*

Parental Leave*

Paid Time Off*

Daily Pay*

Free Movies*

Benefits may vary by career category,

Job summary

Cinemark is hiring Theatre Team Members to create a welcoming guest experience across box office, concession, and usher roles. You will be knowledgeable about movies, promotions, and events, while handling transactions accurately with a customer-first approach.

You will work as part of a team, support opening/closing duties, and help maintain a safe, clean theatre environment in a fast-paced setting.

Qualifications

• Greet guests with a friendly, professional demeanor.
• Operate POS system accurately for all transactions.
• Provide information on movies, events, pricing and promotions.
• Contribute to a clean, safe and welcoming theatre environment.

Responsibilities

• Greets Guests with a smile in a timely and professional manner
• Operates Cinemark's POS system for all transactions completed on assigned register
• Verifies tickets at podium and directs Guests to an auditorium
• Ensures tickets are sold in accordance with MPAA rating system, studio policy, and company policy
• Provides pricing, movie, events and general theatre information
• Responds to guest questions in a professional, courteous manner
• Performs opening/closing duties as assigned by management
• Performs other duties as needed

Skills

Guest service

Cash handling

Communication

Teamwork

Job description

Cinemark is hiring Theatre Team Members to create a welcoming guest experience across box office, concession, and usher roles. You will be knowledgeable about movies, promotions, and events, while handling transactions accurately with a customer-first approach.

You will work as part of a team, support opening/closing duties, and help maintain a safe, clean theatre environment in a fast-paced setting.