Theatre Guest Experience Specialist

Cinemark USA, Inc.; Provo (UT); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching

Growth Opportunities

Education Assistance

Health Benefits

Parental Leave

Paid Time Off

Daily Pay

Free Movies

Job summary

Cinemark USA, Inc. is hiring Theatre Team Members to create a welcoming guest experience, handle POS transactions, and assist guests with questions about movies and showtimes. You will work across concessions, box office, and usher duties as needed, ensuring safety and cleanliness throughout the venue.

The role emphasizes fast, accurate service, strong communication, and teamwork in a dynamic cinema environment. Evening and weekend shifts are common, with opportunities for growth and benefits.

Qualifications

• Must be at least 16 years old.
• Flexible availability including evenings, weekends, and holidays.
• Able to handle cash accurately and perform basic math.
• Strong guest service and communication skills.
• Ability to work in a fast-paced team.

Responsibilities

• Greet guests with a smile and provide accurate information.
• Operate POS system for transactions.
• Verify tickets and direct guests to seating.
• Provide theatre information and answer questions.
• Maintain cleanliness and safety in the venue.
• Assist with opening/closing duties as needed.

Skills

Customer service

Cash handling

Teamwork

English proficiency

Communication

POS system

Tools

POS system

Job description

Cinemark USA, Inc. is hiring Theatre Team Members to create a welcoming guest experience, handle POS transactions, and assist guests with questions about movies and showtimes. You will work across concessions, box office, and usher duties as needed, ensuring safety and cleanliness throughout the venue.

The role emphasizes fast, accurate service, strong communication, and teamwork in a dynamic cinema environment. Evening and weekend shifts are common, with opportunities for growth and benefits.