Theatre Guest Experience Specialist

Cinemark USA, Inc.; Chico (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching*

Growth Opportunities

Education Assistance*

Health Benefits*

Parental Leave*

Paid Time Off*

Daily Pay*

Free Movies*

Job summary

Cinemark USA, Inc. is seeking Team Members to create a welcoming guest experience. You will greet Guests, operate the POS system, verify tickets, and guide Guests.

The role may involve cross-functional duties as Usher, Box Office or Concessionist based on staffing needs. Responsibilities include answering questions, maintaining theater cleanliness, and upholding safety standards while delivering high-quality customer service.

Qualifications

• Strong guest service orientation.
• Ability to handle cash and operate POS accurately.
• Good communication and interpersonal skills.
• Able to work in a fast-paced environment.
• Fluency in English required.

Responsibilities

• Greet Guests with a smile and assist with inquiries.
• Operate Cinemark's POS system for all transactions.
• Verify tickets and guide Guests to their auditorium.
• Provide pricing, movie information, and event details.
• Maintain cleanliness and safety in the theater.

Job description

Cinemark USA, Inc. is seeking Team Members to create a welcoming guest experience. You will greet Guests, operate the POS system, verify tickets, and guide Guests.

The role may involve cross-functional duties as Usher, Box Office or Concessionist based on staffing needs. Responsibilities include answering questions, maintaining theater cleanliness, and upholding safety standards while delivering high-quality customer service.