Theatre Guest Experience Associate

Cinemark; San Antonio (TX); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching

Growth Opportunities

Education Assistance

Health Benefits

Parental Leave

Paid Time Off

Daily Pay

Free Movies

Job summary

Cinemark Team Members create a welcoming environment for our Guests. A Team Member is quick, accurate, and knowledgeable about movies, events, pricing, and promotions. They may work as Usher, Box Office, or Concessionist as needed and perform essential duties across roles.

The role emphasizes guest satisfaction, safety, and teamwork, with opportunities to support opening/closing duties and maintain a clean, secure theatre environment.

Qualifications

• Must be at least 16 years old.
• Able to obtain local food handling certification if required.
• Availability to work evenings, weekends, and holidays.
• Fluent in English with good verbal and written communication.

Responsibilities

• Greets Guests with a smile in a timely and professional manner.
• Operates POS system and completes transactions at the assigned register.
• Verifies tickets and directs Guests to the correct auditorium.
• Provides theatre information and answers guest questions.

Skills

Guest service

English proficiency

Teamwork

Cash handling

Tools

POS system

Job description

Cinemark Team Members create a welcoming environment for our Guests. A Team Member is quick, accurate, and knowledgeable about movies, events, pricing, and promotions. They may work as Usher, Box Office, or Concessionist as needed and perform essential duties across roles.

The role emphasizes guest satisfaction, safety, and teamwork, with opportunities to support opening/closing duties and maintain a clean, secure theatre environment.