Theatre Team Member: Guest Experience & Operations

Cinemark; Milford (CT); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching*

Growth Opportunities

Education Assistance*

Health Benefits*

Parental Leave*

Paid Time Off*

Daily Pay*

Free Movies*

Job summary

Cinemark Team Members create a welcoming environment for our Guests. A Team Member is quick, accurate, and knowledgeable about movies, events, pricing, promotions, etc. The Team Member strives to ensure the highest quality in everything served.

The role may cross over as Usher, Box Office or Concessionist depending on staffing needs. Each Team Member must perform the essential functions of these positions.

Qualifications

• Must be at least 16 years old.
• Excellent guest service and interpersonal skills.
• Ability to communicate effectively in English.
• Accurate cash handling and basic math skills.
• Comfortable working in a team environment and independently.
• Wlexibility to work evenings, weekends, and holidays.

Responsibilities

• Greets Guests with a smile in a timely and professional manner.
• Operates POS system for transactions and processes payments.
• Verifies tickets and directs Guests to an auditorium.
• Provides theatre information, pricing, and promotions.
• Responds to Guest inquiries with professionalism.
• Conducts theatre inspections to monitor presentation and safety.
• Keeps theatre areas clean and sanitized.
• Performs opening and closing duties and other assignments as needed.

Skills

Guest service

Attentive communication

Cash handling

Teamwork

English proficiency

Flexibility

Job description

Cinemark Team Members create a welcoming environment for our Guests. A Team Member is quick, accurate, and knowledgeable about movies, events, pricing, promotions, etc. The Team Member strives to ensure the highest quality in everything served.

The role may cross over as Usher, Box Office or Concessionist depending on staffing needs. Each Team Member must perform the essential functions of these positions.