Theatre Guest Experience Associate

Regmovies; Richmond (VA); On-site; USD 17,000 - 21,000; Part time

Job summary

Regal Cinemas in Richmond, VA is seeking Floor Staff for West Tower Cinemas. You will perform Box Office, Concession and Usher duties with a focus on exceptional guest service, attendance, and safety. Training in cast certification and beverage serving is required.

Role includes various tasks across theatre operations, including stock, cash handling, ticketing, and escorting guests to seats while maintaining the highest standards of cleanliness and compliance with policies.

Qualifications

• Completion of cast certification program or progress toward completion required.
• Complete Regal Responsible Beverage Server training on Regal Online University.
• Possess good public speaking, listen effectively and respond clearly.

Responsibilities

• Operate POS system and handle cash drawer, credit cards, tickets and passes.
• Upsell Premium Viewing Experience and promote Regal Crown Club.
• Promote MPAA ratings compliance and guest service philosophy.
• Direct patrons to auditoriums and assist with seating and crowd control.
• Maintain cleanliness and follow safety and sanitation guidelines.

Skills

Detail oriented

Team player

Enthusiastic

Education

Cast certification program

Job description

Regal Cinemas in Richmond, VA is seeking Floor Staff for West Tower Cinemas. You will perform Box Office, Concession and Usher duties with a focus on exceptional guest service, attendance, and safety. Training in cast certification and beverage serving is required.

Role includes various tasks across theatre operations, including stock, cash handling, ticketing, and escorting guests to seats while maintaining the highest standards of cleanliness and compliance with policies.