Theatre Floor Team Member - Guest Service

Regmovies; Midlothian (VA); On-site; USD 15,000 - 22,000; Part time

Job summary

Regal Cinemas is seeking Floor Staff to support operations in the Westchester Commons Stadium 16, Midlothian, VA. This part-time role involves working in Box Office, Concession, or Usher positions to ensure guests receive exceptional service.

You will operate POS systems, handle cash, upsell Premium Viewing experiences, and promote loyalty programs while maintaining safety and brand standards.

Qualifications

• Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.
• If the theatre sells alcohol, complete Regal Responsible Beverage Server training.
• Strong attendance and reliability required.

Responsibilities

• Operate Box Office POS system and handle cash accurately.
• Upsell Premium Viewing options and promote Regal Crown Club.
• Manage concessions inventory and ensure food safety compliance.
• Direct patrons to seats and enforce MPAA rating rules.
• Assist with opening and closing theatre duties as assigned.

Skills

Customer service

Communication

Public speaking

Education

Cast certification program

Tools

POS system

Job description

Regal Cinemas is seeking Floor Staff to support operations in the Westchester Commons Stadium 16, Midlothian, VA. This part-time role involves working in Box Office, Concession, or Usher positions to ensure guests receive exceptional service.

You will operate POS systems, handle cash, upsell Premium Viewing experiences, and promote loyalty programs while maintaining safety and brand standards.