Theatre Guest Experience Associate

Cinemark; Hazlet Township (NJ); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Employee Discount

401(k) Matching*

Growth Opportunities

Education Assistance*

Health Benefits*

Parental Leave*

Paid Time Off*

Daily Pay*

Free Movies*

Job summary

Cinemark is hiring Team Members to create a welcoming guest experience across concessions, box office, and usher roles as staffing needs require. Team Members should be quick, accurate, and knowledgeable about movies, events, pricing, and policies.

Roles may involve cross-functional work in Usher, Box Office, or Concession areas. Individuals must perform essential job functions and maintain high guest service standards in a fast-paced theatre environment.

Qualifications

• Must be at least 16 years old
• Requires basic food handling training or local certifications where required
• Ability to work flexible hours including evenings, weekends, and holidays
• Must have regular and consistent attendance
• Energetic and friendly attitude during each shift
• Excellent guest service and communication with all ages
• Ability to work in a team and independently
• Must follow directions and show urgency
• Accurate cash handling and basic math skills

Responsibilities

• Greet Guests in a friendly, timely, and professional manner
• Operate Cinemark’s POS system for all transactions
• Verify tickets at podium and guide Guests to auditoriums
• Provide pricing, movie information, and event details
• Answer guest questions with high-quality customer service
• Assist with theatre inspections to monitor sound and safety
• Keep the theatre clean and safe across all areas
• Support opening and closing duties as assigned
• Perform other duties as needed

Skills

Customer service

Cash handling

Teamwork

English communication

POS system familiarity

Tools

POS system

Job description

Cinemark is hiring Team Members to create a welcoming guest experience across concessions, box office, and usher roles as staffing needs require. Team Members should be quick, accurate, and knowledgeable about movies, events, pricing, and policies.

Roles may involve cross-functional work in Usher, Box Office, or Concession areas. Individuals must perform essential job functions and maintain high guest service standards in a fast-paced theatre environment.