Theatre Guest Experience Associate

Regal; Greenville (SC); On-site; USD 17,000 - 21,000; Part time

Job summary

Regal is seeking Floor Staff to ensure guests receive exceptional service across Box Office, Concession, and Usher duties. You may be scheduled in different areas based on theatre needs and availability, while upholding attendance and dress code standards.

Responsibilities include operating POS systems, promoting premium experiences, and maintaining safety and cleanliness. Alcohol-related roles require proper certifications where applicable and adherence to company policies.

Qualifications

• Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.
• If the theatre sells alcohol, it is your responsibility to complete any legally required state or local training and obtain the required certificate. Regal Responsible Beverage Server training on Regal Online University may be required.

Responsibilities

• Operate POS system and ensure cash drawer accuracy.
• Upsell and promote Regal Crown Club program.
• Enforce MPAA ratings and assist guests.
• Tear tickets, direct patrons to seats, and maintain a safe environment.

Skills

Public speaking

Listening

Customer service

Communication

Education

Cast certification program

Box office cashier experience

Job description

Regal is seeking Floor Staff to ensure guests receive exceptional service across Box Office, Concession, and Usher duties. You may be scheduled in different areas based on theatre needs and availability, while upholding attendance and dress code standards.

Responsibilities include operating POS systems, promoting premium experiences, and maintaining safety and cleanliness. Alcohol-related roles require proper certifications where applicable and adherence to company policies.