Theater Guest Experience Associate

Regal; Summerville (SC); On-site; USD 17,000 - 21,000; Part time

Job summary

Regal is seeking Floor Staff to support Box Office, Concession, and Usher roles. Positions may be variable hour, part-time fixed, or part-time regular and require delivering exceptional guest service in a theatre setting.

Attendees must maintain attendance, safety, and compliance with dress code and policies. Responsibilities span POS operation, upselling premium experiences, promoting Regal Crown Club, ticket validation, guest inquiries, and in-theatre inspections.

Qualifications

• Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.
• If the theatre sells alcohol and your duties include serving it, complete legally required state/local training and Regal Beverage Server training.

Responsibilities

• Operate Box Office POS, handle cash and transactions, promote premium viewing options and Crown Club program.
• Operate and stock Concession equipment, handle cash, promote Crown Club, ensure food safety and breaks compliance.
• Tear and scan tickets, guide guests to seats, inspect belongings, enforce MPAA ratings, conduct in-theatre checks, assist with opening/closing duties.

Education

Cast certification

Job description

Regal is seeking Floor Staff to support Box Office, Concession, and Usher roles. Positions may be variable hour, part-time fixed, or part-time regular and require delivering exceptional guest service in a theatre setting.

Attendees must maintain attendance, safety, and compliance with dress code and policies. Responsibilities span POS operation, upselling premium experiences, promoting Regal Crown Club, ticket validation, guest inquiries, and in-theatre inspections.