Theatre Floor Staff - Guest Experience Pro (18+)

Regal; Plantation (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

Regal is seeking Floor Staff to provide exceptional guest service across box office, concession, and usher duties. You may be scheduled in any area based on theatre needs and availability, while representing Regal's mission and policies with consistency.

Responsibilities include cash handling, upselling premium experiences, and promoting the Regal Crown Club. Team members must maintain high standards of cleanliness, safety, and compliance with MPAA ratings.

Qualifications

• Must be 18 years or older.
• Cast certification completed or in progress.
• Alcohol service training required if applicable (Regal RB Server).
• Strong public speaking and listening skills.
• Ability to perform under pressure and maintain guest safety.

Responsibilities

• Operate Box Office POS system and manage cash, card and tickets.
• Upsell Premium Viewing Experience and promote loyalty programs.
• Concession duties including inventory, stock and equipment care.
• Usher duties: guide guests, enforce MPAA ratings and assist with seating.
• Maintain theatre cleanliness and safety; assist with opening/closing duties.

Skills

Customer service

Public speaking

Cash handling

Alcohol service knowledge

Education

Cast certification program (completed or in progress)

Job description

Regal is seeking Floor Staff to provide exceptional guest service across box office, concession, and usher duties. You may be scheduled in any area based on theatre needs and availability, while representing Regal's mission and policies with consistency.

Responsibilities include cash handling, upselling premium experiences, and promoting the Regal Crown Club. Team members must maintain high standards of cleanliness, safety, and compliance with MPAA ratings.