Theatre Guest Experience Associate

Regal; Gainesville (AL); On-site; USD 17,000 - 21,000; Part time

Job summary

Regal is hiring Floor Staff to greet and assist guests across Box Office, Concession, and Usher roles. Positions include variable hour, part-time fixed, part-time regular, or full-time hourly work with emphasis on outstanding guest service, compliance with policies, and professional appearance.

Open to theatre staff who can handle cash, operate POS systems, upsell experiences, and maintain clean, safe facilities while supporting a positive guest experience at all times.

Qualifications

• Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.

Responsibilities

• Box Office: Operate POS and handle cash, cards, and tickets; upsell Premium Viewing Experience; promote Regal Crown Club; ensure MPAA-compliant ticketing and guest inquiries.
• Concession: Operate POS, manage cash, promote Regal Crown Club, prepare and clean equipment, upsell, comply with food safety laws, read training materials.
• Usher: Tear tickets, direct patrons, inspect bags, manage crowd, enforce MPAA ratings, conduct in-theatre checks, report issues, perform in-auditorium sales and cleaning duties.

Skills

Public speaking

Communication

Cash handling

Teamwork

Education

Cast certification program progress

Job description

Regal is hiring Floor Staff to greet and assist guests across Box Office, Concession, and Usher roles. Positions include variable hour, part-time fixed, part-time regular, or full-time hourly work with emphasis on outstanding guest service, compliance with policies, and professional appearance.

Open to theatre staff who can handle cash, operate POS systems, upsell experiences, and maintain clean, safe facilities while supporting a positive guest experience at all times.