Theatre Floor Staff - Guest Experience Champion

Regal; Langhorne (Bucks County); On-site; USD 17,000 - 25,000; Part time

Job summary

Regal is seeking Floor Staff to support guests across Box Office, Concession, and Usher roles. You will handle ticketing, cash handling, and POS operations while promoting premium experiences and the Regal Crown Club.

The role requires reliable attendance, ability to manage crowds, and adherence to safety and dress code policies. Positions vary between variable hour, part-time fixed, part-time regular, or full-time hourly schedules.

Qualifications

• Experience in customer service or guest relations preferred.
• Ability to communicate clearly with guests and team members.
• Willingness to perform under pressure and maintain a positive attitude.

Responsibilities

• Operate Box Office POS system and handle cash, card, and tickets.
• Upsell Premium Viewing Experiences and promote rewards programs.
• Enforce MPAA ratings and company policies for guests.
• Promote guest satisfaction through efficient service at concessions and ushers.
• Assist with opening/closing duties and maintain clean, safe theater areas.

Skills

Customer service

Public speaking

Listening

Communication

Education

Cast certification program

Job description

Regal is seeking Floor Staff to support guests across Box Office, Concession, and Usher roles. You will handle ticketing, cash handling, and POS operations while promoting premium experiences and the Regal Crown Club.

The role requires reliable attendance, ability to manage crowds, and adherence to safety and dress code policies. Positions vary between variable hour, part-time fixed, part-time regular, or full-time hourly schedules.