Territory Growth Manager & Coach

Colonial Group; Las Vegas (NV); On-site; USD 65,000 - 95,000; Full time

Job summary

The Colonial Group is seeking a Territory Manager to oversee a defined service territory, coach Route Sales Representatives, and drive customer retention and growth. You will report to the Service Manager or General Manager and work to foster a safety-first culture while meeting service goals.

Daily activities include visiting customers, reviewing trends with RS Rs, coordinating collections, and ensuring timely responses to service requests.

Qualifications

• Strong interpersonal, analytical, communication, and customer service skills.
• Considerable negotiation skills.
• Computer proficiency, including MS Office.
• Exposure to sales function preferred.

Responsibilities

• Promote and sustain a safety culture.
• Coach and develop Route Sales Representatives in your territory.
• Report to Service Manager or General Manager as applicable.
• Create a sales culture through TIG and Shared Lead programs.
• Assist in new account installations as directed by leadership.
• Manage daily customer service program activities for the territory.
• Visit required customers quarterly to review growth and opportunities.
• Ensure RSRs respond to service requests timely.
• Set clear expectations and lead by example.
• Travel ~60% to observe and visit locations.

Skills

Interpersonal skills

Analytical skills

Communication skills

Customer service

Negotiation skills

MS Office proficiency

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

MS Office

Job description

The Colonial Group is seeking a Territory Manager to oversee a defined service territory, coach Route Sales Representatives, and drive customer retention and growth. You will report to the Service Manager or General Manager and work to foster a safety-first culture while meeting service goals.

Daily activities include visiting customers, reviewing trends with RS Rs, coordinating collections, and ensuring timely responses to service requests.