Territory Growth Leader — Field Sales & Coaching

Colonial Group; Mount Vernon Park (MA); On-site; USD 82,000 - 90,000; Full time

Job summary

Vestis seeks a Territory Manager to oversee an assigned service territory, coaching Route Sales Representatives, managing customer service programs, and ensuring growth and retention. You will report to the Service Manager or Sr.

Territory Manager, with travel and field visits a core part of the role. Responsibilities include driving a safety-first culture, coordinating account campaigns, and negotiating renewals to protect pricing and profitability.

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• Two years of service/route-based industry experience.
• DOT certification and a valid driver's license.
• Significant customer interface and service experience.

Responsibilities

• Promote and sustain a safety culture.
• Coach and develop Route Sales Representatives (RSRs) in your territory.
• Report to Service Manager or Sr. Territory Manager; or General Manager if needed.
• Foster a pervasive sales culture via Together-In-Growth (TIG) and Shared Lead programs.
• Assist in new account installations as directed by leadership.
• Manage day-to-day activities of customer service programs in the territory.
• Visit all required customers quarterly to review growth and service opportunities.
• Ensure RSRs respond to and resolve service requests timely.
• Set clear expectations for customer service and lead by example.
• Travel approximately 60% with service professionals for observations and visits.

Skills

Interpersonal skills

Analytical ability

Customer service

Negotiation

MS Office

Communication

Education

High school diploma

Bachelor’s degree preferred

Job description

Vestis seeks a Territory Manager to oversee an assigned service territory, coaching Route Sales Representatives, managing customer service programs, and ensuring growth and retention. You will report to the Service Manager or Sr.

Territory Manager, with travel and field visits a core part of the role. Responsibilities include driving a safety-first culture, coordinating account campaigns, and negotiating renewals to protect pricing and profitability.