Territory Route Growth Leader

Colonial Group; Madison (WI); On-site; USD 65,000 - 80,000; Full time

Job summary

Colonial Group in Madison, WI is seeking a Territory Manager responsible for overseeing a service territory with route representatives, focusing on safety, customer retention, and growth.

You will coach RSRs, drive revenue through TIG and Shared Lead programs, manage renewals and collections, and travel roughly 60% to visit customers and supervise field staff. A strong emphasis on teamwork and leadership is required.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Two years of service/route-based experience with proven growth in accounts.
• DOT certification, driver's license, and automobile insurance on personal vehicle.
• Significant customer interface and service experience.
• Production planning, maintenance, or warehouse operations experience preferred.

Responsibilities

• Promote and sustain a safety culture.
• Coach and develop Route Sales Representatives (RSRs) in your territory.
• Reports directly to a Service Manager or Sr. Territory Manager; or General Manager if needed.
• Create a pervasive sales culture with TIG and Shared Lead programs.
• Assist in new account installations as directed by leadership.
• Manage day-to-day customer service programs for the territory.
• Visit all required customers each quarter to review growth and service opportunities.
• Ensure RSRs respond to and resolve all service requests timely.

Skills

Interpersonal skills

Analytical abilities

Communication skills

Customer service

Negotiation

MS Office proficiency

Sales exposure

Management experience

Human relations

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

MS Office Suite

Job description

Colonial Group in Madison, WI is seeking a Territory Manager responsible for overseeing a service territory with route representatives, focusing on safety, customer retention, and growth.

You will coach RSRs, drive revenue through TIG and Shared Lead programs, manage renewals and collections, and travel roughly 60% to visit customers and supervise field staff. A strong emphasis on teamwork and leadership is required.